Shipping policy

Get ready to have your coffee cravings satisfied because DHC Coffee delivers! We'll ship our premium coffee blends straight to your door, so you can enjoy the taste of excellence without even leaving the house. And with our range of brewing equipment and accessories, you'll be your own personal barista in no time. Don't forget, we offer free shipping when you spend over $100.

SHIPPING INFORMATION

For orders, there is a flat shipping rate of $9.99. We also offer free local delivery to these Redland City suburbs only: Alexandra Hills 4161, Birkdale 4159, Capalaba 4157, Cleveland 4163, Mount Cotton 4165, Ormiston 4160, Point Talburpin  4165, Raby Bay 4163, Redland Bay 4165, Sheldon 4157, Thorneside 4158, Thornlands 4164, Victoria Point 4165, Wellington Point 4160. All orders placed online will be shipped from our Roastery in Redland Bay, QLD.

CARRIERS AND DELIVERY

DHC Coffee Co. reserves the right to select and change carriers as it deems necessary. Carriers may include Australia Post, Couriers Please, StarTrack, or Fastway.

To ensure courier safety, please secure your dog if it is in an area where parcels will be delivered. Unsecured dogs can pose a threat or safety concern, which may prevent delivery and result in a delay.

SHIPPING TIMES

We generally ship all items within 24 hours. Please note that delivery to PO boxes may take longer as some carriers do not deliver to them.

SHIPPING PAYMENT

Shipping fees are paid at the time of purchase and will be displayed in your shopping cart.

COFFEE SUBSCRIPTIONS SHIPPING

Your coffee subscription will be shipped within 48 hours of your credit card payment being deducted. If you need to make any changes to your order or shipment, please do so at least 24 hours before the payment is deducted. When you agree to our terms and conditions, you give permission to the carrier to leave the delivery without obtaining a signature.